Frequently Asked Questions

Prices shown do not include taxes. While every effort is made to maintain prices shown, we reserve the right to adjust prices when necessary and also to substitute or discontinue any item which may become unavailable. We reserve the right to correct printing or technical errors.

Prices shown are determined by the geographical area in which the store is located and are based on delivery at our store. In northern and remote areas, there may be an additional charge to cover freight. Pricing at stores may vary slightly based on store location and market conditions. The price is accurate on the date displayed but may be subject to change without notice.

We will gladly match any advertised local competitor's price on an identical in-stock item.

Our PRICE MATCH PROMI$E is a retail single product guarantee that excludes material packages and material package quotations, contractor pricing, sales tax offers, typographical errors, free offers, gift cards, gift certificates, rebates or clearout prices. We reserve the right to exclude significantly below cost competition loss leader pricing. Other possible exclusions include credit or financing promos, used, damaged, returned, open box or display merchandise, special orders, delivery or installation services (including materials and labour) and prices obtained from any internet website, online retailer or wholesale distribution. Lumber grading varies by location and we will not match prices of lower lumber grade quality from competitors. We reserve the right to limit quantities to an amount reasonable for a residential homeowner. This offer can not be combined with any other offer. Ask Home Store Owner or staff for details.

At this time, Homehardware.ca does not have the ability to process the following tax exemptions online: Status Indian, Farmer’s, Fishermen, Resale, Government, and Adult Clothing for age-specific exemptions. You will have to pay tax at the time of purchase and apply to the tax authorities for a refund for your eligible exemptions. You can find information on your province’s policies and the refund application by visiting the following link.

Canada Revenue Agency

Not all items shown are stocked in store but can be special ordered. Please contact your local Home Store to see if the goods you want are currently available in-store.

While every effort is made to supply featured items, we reserve the right to limit quantities and not every item may be stocked by every "Home" dealer. We will be pleased to provide a rain-check on any item that may not be available except where indicated.

Each item on this website is guaranteed in accordance with the terms of any specific manufacturer's warranty. Retain all written warranties and your original receipt in case of future adjustment. Many of the products on this website are covered by our One Year Warranty Exchange program. If a qualifying product proves defective within one year of purchase, your HOME dealer will replace it with a new one. This guarantee does not include the cost of labour. See your HOME dealer for full details of our Warranty Exchange program.

If you are not satisfied with the performance of this product and providing you have followed the label and lid instructions, return the unused portion with proof of purchase for full refund or replacement of product. This guarantee does not include the cost of labour in the application of any paint, stain or clear coat.